HOW TO REGISTER E-WARRANTY
APPLY FOR: all Hafele Home appliance and E-lock product
E-warranty activation regulation: please refer here Link
Step 1: access https://cskh.hafelevietnam.com.vn/activate-warranty.html
Step 2: Fill up all information as below guideline
(*Customer* is end-consumer )
ITEM | CONTENT | NOTE | |
You are | Please choose one | If you are Hafele''s dealer, please choose "Đại lý (dealer) | |
Dealer Account | Please fill-up | Only appear when choose “Đại lý (dealer) | |
Customer: | Please fill-up | Please help to fill up and check carefully before submit. We will contact you back with the provided information if there is an issue of registation | |
Phone number | |||
Email Address | |||
Customer address | |||
Model | Format: XXX.XX.XXX | Ex: 539.81.075 | |
Serial Number | Serial Number is the series next to the Red Lable or next to the Word Serialnumebr/SN that under the barcode | Red Label | Incase you don''t know what number is the correct one, please help to attach Photo of all labels on the carton box and Product |
Date of purchase | Date of Purchase | Base on the issued date of legal purchase invoice | |
Note (if any) |
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| |
Image : | Please attach photo | Include Purchase invoice and all label on Carton Box and On Product |
Step 3: click REGISTER - Hafele will inform successfull registered via email and HAFELE SMS BRAND NAME
In case you don''t receive the E-warranty Registration Confirmation, please help to wait for our response within 24 hours. If you don''t receive any feedback from us after 24h, please email us at support@hafele.com.vn for further support
Sincerely Yours,
Hafele Customer Care