FAQ Oven

FREQUENTLY ASKED QUESTIONS ABOUT HÄFELE REFRIGERATORS

1. Overview of Häfele Refrigerators

Häfele offers a range of built-in and freestanding refrigerators imported from Europe, known for their elegant design, advanced technology, and long-lasting durability.

Popular models:

Built-in 2-door / 3-door refrigerators

Side-by-side refrigerators

Bottom freezer refrigerators

Wine coolers


2. Key Features

Feature

Description

Inverter Technology

Reduces power consumption, operates quietly, and maintains stable temperature

Smart Temperature Sensors

Automatically adjusts based on food temperature and ambient environment

Multi-airflow Cooling

Distributes cool air evenly throughout the fridge

No Frost Technology

Prevents ice build-up, keeps food fresh longer

Fast Freeze Function

Quickly freezes food to lock in nutrients

Convertible Compartment

Switches between freezer and fridge mode

Deodorizing & Anti-bacterial Filter

Activated carbon or Ion+ technology keeps the fridge odor-free


3. Installation & Setup Guide

Safe distance: Keep 10 cm from the back wall, 5 cm from both sides, and 10 cm above the unit.

Power source: Use a stable 220–240V power source; a voltage stabilizer or separate circuit breaker is recommended.

Built-in fridges: Must be installed flush with cabinet dimensions according to Häfele’s catalog.


4. Temperature Zones & Food Storage Guide

Zone

Temperature

Recommended Food Items

Freezer

-18°C to -22°C

Meat, fish, long-term frozen food

Upper fridge shelf

0°C to 4°C

Milk, deli meats, cooked dishes

Vegetable drawer

5°C to 8°C

Fresh vegetables and fruits

Convertible drawer

-5°C to +5°C

Soft meat, yogurt, semi-frozen food (flexible use)


5. Tips for Food Storage & Usage

Do not place hot food directly in the fridge.

Store food in airtight containers to avoid odor spreading.

Avoid overloading to ensure proper airflow.

Use glass or food-grade plastic containers with lids.

Organize food: raw meat in the freezer, vegetables at the bottom, cooked food on top.


6. Cleaning & Deodorizing

Recommended Cleaning Schedule:

Task

Frequency

Wipe exterior surface

Weekly

Clean fridge & freezer compartments

Monthly

Clean door gaskets

Every 2–3 months

Clean condenser coils (rear)

Every 6–12 months

Natural Deodorizing Tips:

Place a small bowl of baking soda or activated charcoal.

Use dry coffee grounds or fresh lemon slices.

Wipe interior with a mixture of vinegar and warm water after cleaning.


7. Common Issues & Troubleshooting

Issue

Cause

Solution

Fridge not cooling

Power loss, incorrect settings

Check outlet and control panel

Freezer not freezing

Door left open, overloaded

Close door tightly, reduce food volume

Noisy operation

Uneven surface

Adjust feet, level the fridge

Light on but fridge not running

Faulty relay or compressor

Contact Häfele support

Water in fridge compartment

Door not sealed, clogged drain

Wipe dry, clear the drain behind veggie box


8. Safety Precautions

Do not share power outlets with stoves or washing machines.

Avoid using extension cords.

Do not clean the interior with harsh chemicals.

Keep children from climbing or playing with the fridge doors.

Do not dismantle internal parts without technical knowledge.


9. Frequently Asked Questions (FAQ)

Do I need to make ice manually?
→ Some Häfele models come with an automatic ice maker. Just fill the tank or connect a water line.

Do Häfele fridges have wine storage compartments?
→ Yes, select models have temperature-controlled zones for wine (approx. 5–18°C).

Do I need to defrost manually?
→ No. Most Häfele models feature No Frost technology.

What is the lifespan of a Häfele refrigerator?
→ Typically 10–15 years with proper maintenance.

When should I call for warranty service?
→ When the appliance is not running, light is off, food isn’t freezing, frequent errors appear, strange odors or noises are present, etc.

 

Contact

9 Doan Van Bo Street, Xom Chieu Ward, Ho Chi Minh City, Vietnam
 Hotline: 1800 1797
Mon – Sun / 8:00 – 20:00