Standard Warranty Time ( Apply from 1st July 2023)

PRODUCT CATEGORIES (Only applicable in the territory of Vietnam and for home use only) * THE WARRANTY PERIOD FOR SPECIAL PROMOTION MAY VARY * WARRANTY PERIOD FOR ANY PROJECT WILL BE GOVERNED BY APPLICABLE PROJECT CONTRACTS			Warranty period	Product class
			* Present your purchase invoice and warranty card when making a warranty claim	Product class
Home Appliances	HÄFELE	Home Appliances	2-year general warranty /3-year general warranty (***)	B, C
	HÄFELE	Small domestic appliances	1-year general warranty **	A
	SMEG	Home Appliances	2-year general warranty	B, C
	SMEG	Small domestic appliances	2-year general warranty **	A
	OTHER PRODUCTS	Water purifire	3-year general warranty	B, C
	Accessories	Accessories for home appliances, consumable during use	No warranty	A
Sanitary ware	Kitchen sinks (Blanco, Hafele)	Granite sinks, stainless steel taps	5-year general warranty	B, C
	Kitchen sinks (Blanco, Hafele)	Accessories included with sinks	2-year general warranty	A
	Kitchen faucets (Blanco, Hafele)	Granite taps, stainless steel taps	2-year general warranty	B, C
	Ceramics (Duravit, Hafele)	Ceramic wares: Toilets, urinals, wash basins	5-year general warranty	B, C
	Ceramics (Duravit, Hafele)	Bathtubs, Toilet covers, Accessories included with the products	2-year general warranty	B
	Concealed water tank system (Geberit, Hafele)	Metal support frame	10-year general warranty	B
	Concealed water tank system (Geberit, Hafele)	Toilet handles and accessories included with the product	2-year general warranty	A
	Mixers and showers (Hansgrohe, Hafele)	Washbasin mixers, Bathtub / Shower Mixers, Showers	2-year general warranty	B
		Bathroom accessories: for details, see catalog	2-year general warranty	A
		Components using batteries or electricity	1-year general warranty	B
*Furniture fittings ()**	HÄFELE	Furniture fittings (not include Electrically operated furniture fittings)	5-year general warranty	B
		Electrically operated fittings: e-drivers for sliding doors or cabinet drawers, e-drivers for flap fittings	3-year general warranty	B
		Loox lighting system	5-year general warranty	B
		Vimar	3-year general warranty	B
	CUCINA - BAUMA	Fittings & Hardware	1-year general warranty	B
	CUCINA - BAUMA	Cucina lighting system	1-year general warranty	B
	KESSEBOEHMER	Storage fittings	Lifetime warranty for wood	B
	KESSEBOEHMER	Electrically operated fittings	3-year general warranty	B
Architectural hardware	HÄFELE	Handles, hinges, door locks, mortises, door closers, glass fittings, and other door hardware.	2-year general warranty	B
	HÄFELE	Sliding door system	Lifetime functional warranty	B
	GEZE	Electrical products	1-year general warranty	B
	GEZE	Door closers, floor springs, etc. (Non-electric)	2-year general warranty	B
Smart products	HÄFELE BAUMA	Electronic locks for private houses	2-year general warranty (*** )	B, C
Smart products	HÄFELE BAUMA	Electronic locks for hotel Video door phones Automatic sliding doors Access control systems Smart home system Safes	1-year general warranty	B, C
NOTE: Warranty Time: the applicable warranty period is from the end-consumer’ s purchase date but not adding more than 12 months from the dealer’s purchase date (whichever comes first). Lifetime warranty for wood: Lifetime warranty on the first furniture that the fittings are installed. In case the product is disassembled from the original furniture and reused for the second furniture life, it will not be covered by the warranty For details, please refer to "Terms and Conditions of Warranty" * From March 1, 2021 - a 3-years warranty is applicable to Häfele-branded products shipped from Häfele’s warehouses after December 1, 2020. Only applicable to following products: Induction hobs - Hoods – Built-in Ovens /Microwave ovens - Dishwashers * From April 1, 2022 - a 2-years warranty is applicable to Häfele-E-lock products shipped from Häfele’s warehouses after April 1, 2022 * From July 1, 2023 - a 5-years warranty is applicable to Häfele Furniture Fittings products shipped from Häfele’s warehouses after July 1, 2023 Note: Accessories and Components purchased separately: 6 months warranty