HOW TO REGISTER E-WARRANTY

APPLY FOR: all Hafele Home appliance and E-lock product

E-warranty activation regulation: please refer here Link

Step 1: access https://cskh.hafelevietnam.com.vn/activate-warranty.html

Step 2: Fill up all information as below guideline

(*Customer* is end-consumer )

ITEM	CONTENT	NOTE
You are	Please choose one	If you are Hafele's dealer, please choose "Đại lý (dealer)
Dealer Account	Please fill-up	Only appear when choose “Đại lý (dealer)
Customer:	Please fill-up	Please help to fill up and check carefully before submit. We will contact you back with the provided information if there is an issue of registation
Phone number
Email Address
Customer address
Model	Format: XXX.XX.XXX	Ex: 539.81.075
Serial Number	Serial Number is the series next to the Red Lable or next to the Word Serialnumebr/SN that under the barcode	Red Label	Incase you don't know what number is the correct one, please help to attach Photo of all labels on the carton box and Product
Date of purchase	Date of Purchase	Base on the issued date of legal purchase invoice
Note (if any)
Image :	Please attach photo	Include Purchase invoice and all label on Carton Box and On Product

Step 3: click REGISTER - Hafele will inform successfull registered via email and HAFELE SMS BRAND NAME

In case you don't receive the E-warranty Registration Confirmation, please help to wait for our response within 24 hours. If you don't receive any feedback from us after 24h, please email us at support@hafele.com.vn for further support

Sincerely Yours,

Hafele Customer Care