FREQUENTLY ASKED QUESTIONS(Q&A)

FREQUENTLY ASKED QUESTIONS ABOUT HÄFELE JUICERS

1. What types of juicers does Häfele offer? What are the differences?

Type

Mechanism

Advantages

Disadvantages

Suitable for

Centrifugal

High-speed rotating blade

Fast juicing, easy to clean

Less nutrient retention, more foam

Busy families, basic juicing needs

Slow Juicer

Low-speed masticating auger

Better nutrient retention, less foam

Slower operation, more cleaning

Health-conscious households, regular juicing


2. What ingredients can the juicer process? Can it crush ice or soft fruits?

Ingredient

Juicable?

Notes

Hard fruits (apple, carrot)

✅

Cut into small pieces before juicing

Leafy greens (celery, kale)

✅ (slow juicer only)

Not recommended for centrifugal juicers

Soft fruits (banana, avocado)

❌

Better suited for blending

Fruits with pits (longan, lychee)

⚠️

Remove pits before juicing

Ice cubes

❌

Never juice ice to avoid damage


3. Is it normal for juice to separate, foam, or change color?

Yes, this is normal—especially with centrifugal juicers.

Separation is due to density differences between juice and pulp.

Color change (e.g., apple juice turning brown) is natural oxidation.
✅ To reduce foam/separation: Use a slow juicer and add a few drops of lemon juice.


4. The juicer won’t start even when plugged in and switched on?

Check if all parts are correctly assembled, especially the lid.

The safety lock feature prevents operation if not assembled properly.

Check the power cord, outlet, or try another power socket.


5. The machine is stuck, making loud noise, or shuts off suddenly?

May be caused by overloading or juicing large/hard ingredients.

The juicer auto-stops to protect the motor from overheating/overloading.

✅ What to do:

Unplug the machine, disassemble and clean thoroughly.

Let it cool for 15–30 minutes before restarting.


6. Can I use the juicer for long periods? What’s the max runtime?

Do not use the juicer continuously for more than 15 minutes.

Let it rest for 10–15 minutes after each session.

Slow juicers may run longer, but still need regular breaks.


7. Do I need to clean the juicer right after use? Can I remove the filter?

✅ Yes, clean the juicer immediately to prevent residue from hardening.
All parts like the auger, container, lid, pulp bin, and filter can be disassembled and washed with warm water.


8. Can I buy replacement accessories (container, filter, pusher, etc.)?

Yes. Häfele provides genuine replacement parts and accessories.
Contact a Häfele service center or authorized dealer with your model number to order.


SAFETY INSTRUCTIONS FOR USING THE JUICER

1. Before Use

Ensure all parts are intact and not cracked.

Place the machine on a flat, dry surface, away from water and stovetops.

Assemble parts correctly and lock into place before use.


2. During Use

Never use hands or metal tools to push ingredients—only use the provided pusher.

Do not juice frozen or extremely hard items.

Remove large seeds from fruits before juicing.

Avoid prolonged use to prevent overheating the motor.


3. After Use

Unplug the machine from the outlet.

Disassemble all parts and rinse with warm water.

Use the provided brush to clean the filter—do not use hard bristles.

Dry all parts completely before reassembling or storing.


4. What NOT to do

Do not wash the motor base or immerse electrical parts in water.

Do not leave the power cord wet or wrap it around a hot machine.

Do not operate the juicer with missing parts.

Do not allow children to use without supervision.


5. Tips for Better Juicing

Cut ingredients into small pieces (2–4 cm) for smoother juicing.

Alternate leafy greens and fruits for better pulp ejection.

For best taste, drink juice immediately after preparation.

Combine juicing and blending to retain fiber and variety.