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Dear Valued Customers,
In our continuous effort to enhance service quality, Häfele Vietnam Service Center is pleased to announce the upcoming Häfele Advanced Technical Training Conference, scheduled to take place on August 15–16, 2025.
During this period, all Häfele staff will be attending the training sessions. However, to ensure uninterrupted and optimal customer service, we would like to inform you of the following service arrangements:
1. Information channels remain fully operational:
- Website: https://cskh.hafelevietnam.com.vn/lien-he.html
- Email: support@hafele.com.vn
- Zalo Official Account (scan QR code below)
- Facebook Fanpage: Häfele Vietnam
2. HOTLINE 1800 1797
- Temporarily unavailable from 08:00 on August 15, 2025 until the end of August 16, 2025.
- During this time, callers will receive an automated message and instructions to submit support requests via Häfele’s Zalo Official Account.
3. Services that remain active:
- Nationwide Warranty Station Network
- Emergency SOS Technical Teams across all regions
- Nationwide Installation & Stone Cutting Services
- Online Technical Support & Consultation Team
We sincerely appreciate your understanding and encourage you to continue reaching out through our online support channels listed above.
Thank you for your continued trust and support.
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