FREQUENTLY ASKED QUESTIONS(Q&A)

HÄFELE OVENS – FREQUENTLY ASKED QUESTIONS

1. Frequently Asked Questions

1.1 Product Overview

Do Häfele ovens use electricity or gas?
Most Häfele ovens are electric, with power ranging from 2000W to 3500W. Some industrial models may support gas but are rare for home use.

What is the ideal oven capacity for families?
60L–70L is ideal for families of 4–6 people. For smaller households (2–3 people), 45L–50L is sufficient. If you bake frequently or cook multiple dishes at once, choose ≥70L.

What material is used for the oven door?
Tempered glass with 2–3 layers, heat-resistant, designed to reduce exterior heat exposure.

How many tray levels are there?
Typically 3 to 5 levels, depending on the model.

1.2 Functions & Technologies

What baking modes are available?
Grill, fan-assisted convection, top/bottom heat, combined modes, pizza, defrosting, warming, and keeping warm.

What is the convection fan mode?
A built-in fan circulates heat evenly, resulting in faster and more consistent cooking.

Does the oven have a preheat function?
Yes. Many models can reach the set temperature within 5–7 minutes.

Do Häfele ovens have an automatic temperature sensor?
Premium models are equipped with sensors to maintain stable temperature levels.

Difference between Aqua Clean and Pyrolytic cleaning?
Aqua Clean uses steam to soften grease for easy wiping, while Pyrolytic cleaning incinerates residues at high heat (up to 500°C), turning them into ash.

See also: BAKING MODES & TECHNOLOGY - CLEANING & DEODORIZING

1.3 Daily Use

Do I need to preheat the oven?
Yes, preheating is essential for most baked dishes such as cakes and meats.

Can I open the oven while it’s operating?
Yes, but minimize opening time to prevent heat loss.

How to arrange trays properly?
Use the middle rack for baking, top rack for items needing strong top heat.

When to use the fan function?
Activate fan mode for baking or any dish requiring even heat distribution.

How to avoid smoke while baking?
Avoid grease dripping onto the bottom of the oven—use a drip tray if needed.

1.4 Cleaning & Maintenance

How often should I clean the oven?
Clean after each use while the oven is still warm.

How to clean the fan?
Every 3–6 months, or sooner if the fan becomes noisy.

Is there an automatic cleaning function?
Premium models support Pyrolytic or Aqua Clean cleaning.

Which cleaning solution to use?
Only use specialized oven cleaners. Avoid acidic or strong alkaline products.

1.5 Safety

Does the oven have a child lock?
Yes. Hold the lock button for 3 seconds to activate.

Does the oven shut off automatically?
Yes, it shuts off automatically if overheating or if the door is not closed properly.

Can I place the oven near a refrigerator?
Not recommended. Maintain a distance of at least 30cm.

Can I share a power socket with other appliances?
No. Use a dedicated 16A–20A socket.

1.6 Installation & Warranty

Should a professional install the oven?
Yes, for safety and to maintain warranty coverage.

How to check the power cable?
Use a 3.5–4mm² cable with proper grounding.

What is the warranty period?
2 years, depending on company policy.

How to request warranty service?
Call 1800 1797, provide the model number, serial number, and a description of the issue.

2. Safety Guidelines

2.1 Electrical Safety

Always install a dedicated 16A–20A circuit breaker and use 3.5–4mm² wiring.

Ensure proper grounding to avoid electric shocks.

Avoid using loose plugs or low-quality extension cords.

2.2 Operating Safety

Do not place objects on top of the oven during operation.

Use heat-resistant gloves to remove trays.

Avoid opening the oven door suddenly at high temperatures.

2.3 Child Safety

Always activate the child lock when not in use.

Install the oven out of children''s reach.

2.4 Emergency Handling

Cracked door glass: Turn off the oven, unplug immediately, and call service.

Smoke inside oven: Stop the oven, check food, and open the door to release smoke.

See also: SAFETY NOTES & COMMON ERRORS

3. Common Errors & Solutions (Error Codes)

3.1 Self-Check at Home

Reset using the circuit breaker.

Clean the cooling fan.

Ensure stable power supply.

3.2 Regular Maintenance

Weekly: Wipe the oven cavity.

Every 3 months: Inspect fan and door gasket.

Every 6 months: Check power cord.

See also: SAFETY NOTES & COMMON ERRORS

4. Cleaning & Maintenance

Tools: Microfiber cloth, oven-specific cleaners.

Avoid: Using scrapers or spraying water directly onto the control panel.

Cleaning Procedure:

Unplug and let the oven cool.

Remove trays and clean separately.

Wipe cavity with a damp cloth.

Use Aqua Clean function if available.

See also: BAKING MODES & TECHNOLOGY – CLEANING & DEODORIZING

5. Baking Tips & Energy Saving

Preheat oven for 5–10 minutes.

Use dark-colored trays to absorb heat better.

Avoid opening the door frequently.

Use multi-level baking when needed.

Activate fan mode to shorten cooking time.

Use the right temperature for each dish.

Clean grease to prevent energy loss.

Use foil or drip trays to reduce mess.

See also: BAKING TIPS & ENERGY SAVING

6. Pros & Cons

Pros: Even cooking, versatile features, elegant design, high safety.

Cons: Higher price, requires stable electricity, involves detailed cleaning.